When you decide to return the items you bought from us, please contact us at firstname.lastname@example.org for detailed return process. Please be noted in advance that order number of account email address is needed when you contact us for return.
Please be sure to send us your item(s) back in full accordance with our Return Policy:
Returned-to-Sender & Refused Packages
Reserved Rights Regarding Returns
We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
Similarly, we reserve the right to refuse service (both in-store and online) to any customer or entity, due to similar actions as noted above.
Non-Central Medical Equipment Rentals Inc. items sent to our Distribution Center will be discarded upon receipt.
Exchanges for Online Purchases
Presently, we do not accommodate exchanges for purchases made online to be exchanged as we cannot guarantee the item purchased will be in-stock in the dimension desired.
Should you receive a damaged, defective, or incorrect item, contact our Customer Care team via sending email to email@example.com. Once we receive your request, we will be in contact with you to address and resolve the issue.
Helpful Hint: Central Medical Equipment Rentals Inc. is not responsible for returns until they reach our Distribution Center. Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, Central Medical Equipment Rentals Inc. will not accept your returns.
1.Central Medical Equipment Rentals Inc.'S Responsibility:
If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange.
Once we receive the item, we will refund in full the original product price minus its shipping fee and resend for free a replacement at our expense. This solution is only when Central Medical Equipment Rentals Inc. is responsible for shipping the wrong item/ size.
Incorrect order(size of item)
If the customer has ordered an incorrect size or product, we can also allow a return. In this case, the customer will be responsible for the shipping fee both ways (to and from our warehouse) for an exchange. If the customer chooses a refund, we will refund the original product price. All and any shipping fees are non-refundable.
If the customer decides that they no longer want the item or simply want to exchange the item, we’ll not accept to refund the purchase money or exchange it.
For returned items or items for exchange, we will need 3-6 business days upon receiving your item(s) to process the solution.
After this time, the refund time-frame is as below:
Paypal account refunds: Up to 48 hours
Credit card refunds: Between 7-14 business days
Wallet refunds: Up to 24 hours.
address: 2850 South Douglas Road, 3rd Floor，Coral Gables，Florida 33134
Please contact our customer support for further help. We will do our very best to help you and reply to all messages within 24 hours.
Customer Support Services